Nelson Galaxy

I did the crazy thing of ordering items over the internet a couple of weeks ago. I had the vague hope that they would be delivered to me. Thousands of people do this daily. So why oh why have I had such a problem and still not received my goods?

I am not going to name names but the companies involved have carried out their jobs so badly that I am tempted to make complaints. They should be thoroughly ashamed of themselves. Some people seem to be totally incapable of doing their jobs properly and deserve to be blasted out of existence, shot out into the vacuum of space with no oxygen.

I ordered my items on a Sunday and received a confirmation email saying delivery would occur on a Tuesday. I took a Tuesday off – and also Wednesday just in case it came the next day. I sat waiting all day and nobody came. I checked the courier tracking link I had been sent, which said delivery had been attempted and a card left. There was no card.

Wednesday. Sat at home all day and nobody came. The tracking link told me delivery had been attempted and a calling card left. There was no card. I could only assume that the courier was attempting to deliver to the wrong address and that my package was being held at their depot.

I ascertained where the depot was and the next day made the long journey to an industrial estate in the middle of nowhere. There were no nearby tube stations and busses avoided the area so I had to take a cab, costing me £25. In the depot I presented the fellow behind the counter with a print out of my tracking details. He firmly told me that I needed to have a calling card to prove the delivery was for me. I told him none were put through my letter box and he told me to contact the retailer because there was nothing he could do.

I contacted the retailer. They were very nice and guaranteed delivery would be made on a Monday to my work address. They read out this address to confirm. I said to myself that sometimes things do work out, why always be so pessimistic? I shall tell you why.

Monday came and no delivery was made. Late in the afternoon I checked the courier’s tracking details. They had taken the parcel to Oxford and it had been delivered and signed for by some random individual. Isn’t this amazing? Not only did they deliver to the wrong person at the wrong address they sent to the totally wrong city. How?

I contacted the courier and the retailer and left a message for both. They promised to contact me within one working day. Two days later and I am still waiting for a reply. I have paid for my parcel to be delivered to someone else in a different city. Cheers.

ANGRY ANGRY ANGRY!!!!!!